Protecting your private information is our priority. This privacy policy governs data collection and usage of the products, services, software, platform and websites (collectively, "Services") provided by Bliss Hifi LLC and its affiliates (collectively, "Bliss Hifi"). By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this privacy policy, then you should stop accessing the Services.  

1. Collection of your Personal Information

Bliss Hifi may collect personally identifiable information, such as your e-mail address, name, physical address, telephone number and IP address. If you purchase products or Services from us, we collect and store your billing and credit card information. The information that we collect and store often depends on the type of service that you use. For example, when you register with Bliss Hifi, we collect and maintain your account information such as login name, password, email address and contact information. If you subscribe to our e-mail newsletter, we collect your name and e-mail address. If you contact our customer service, we may record the phone call or retain the email string or chat transcript for quality assurance purposes. If you use our eSign services, we collect and store information about your name, email address, electronic signature and audit data and associate it with the documents you've signed using our eSign services. Bliss Hifi will not delete customer information other than upon customer request. However, Bliss Hifi reserves the right to delete customer information at any time.

Information about your computer hardware and software may be automatically collected by Bliss Hifi. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and internet service provider. Bliss Hifi also collects geolocation information based on visitors' IP addresses. This information is used by Bliss Hifi for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its Services, Bliss Hifi may also collect information about your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, such as Paypal, this information may be collected and used by them. Bliss Hifi encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. Bliss Hifi is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.

2. Use of your Personal Information

Bliss Hifi collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Bliss Hifi may also use your personal information to inform you of other products or services available from Bliss Hifi and its affiliates that may interest you. Bliss Hifi may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Bliss Hifi does not sell, rent or lease its customer lists to third parties. Bliss Hifi may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you've expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.

In addition, Bliss Hifi may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfilment. Bliss Hifi may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable Bliss Hifi to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.

Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party's use of your personal information is governed by their privacy policy and not the Bliss Hifi privacy policy.

Bliss Hifi uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers' needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. Please note that any "do not track" signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by Bliss Hifi. We use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services.

Bliss Hifi uses tracking to create remarketing audiences of users based on user behavior and visits to our website. Bliss Hifi may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Users can opt out of some or all of these advertising features by visiting Facebook's ad pageGoogle's opt-out page or resources like the NAI consumer opt-out page. Bliss Hifi may use email addresses to target users with custom ads through third party advertising platforms. Bliss Hifi shares certain customer information described in Section 1 above with third parties to perform services (advertising) on our behalf.

Bliss Hifi may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Bliss Hifi's business assets. In such an event, you may not have the right to opt out of any such transfer.

3. Use of Cookies

Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with Bliss Hifi, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.

4. How Users can Access, Change and Delete Their Information

You can access and change information previously submitted by logging into your Bliss Hifi account, selecting "Account Settings" and editing the data fields there. You can also change payment information in your paid Bliss Hifi account and remove payment information in terminated or downgraded accounts. Finally, you can modify or delete drafts, or delete completed documents, that you previously created in your Bliss Hifi account.

5. For California Residents

Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights. 

California residents may submit a personal information or erasure request via email to Bliss Hifi will need to collect information from the requesting party to verify their identity, and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances). 

Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested.

6. Security and Retention of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information that you use to access our Services. You agree not to disclose your transaction details to any third party.

Bliss Hifi uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Bliss Hifi regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Bliss Hifi retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

7. Children Under Thirteen

Our Services are not intended for use by children under the age of 13, and such use is prohibited by our Terms of Service. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.

8. Changes to this Privacy Policy

Bliss Hifi may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.

9. International

The Website is hosted in the United States and is intended for use with customers only residing in the United States. Accordingly, by providing any personal information through the Website, you consent to the transfer of your personal information from your country of residence to the United States.

We routinely groom our database of personal information to ensure our customers reside within the United States and reserve the rights to remove any information we have on you if we find you reside internationally.